Orders placed before December 6th 2021
From December 6th, the Ryder Cup Store is now operated by Legends; Fanatics (International) Ltd operated the shop before the December 5th
Due to this recent change, you will not be able to access any account or order information for orders placed prior to December 5th. If you have questions about your order or your order history, please reach out to Fanatics (International) Ltd directly via this email address: firstname.lastname@example.org or call +44 (0) 333 014 5354.
You can also use the following link https://rydercup.intelligentreturns.net/main/landing to manage your returns.
Orders placed after December 6th 2021
If you cancel your order, we will provide you with instructions for returning any Products to us. You must return any Products to us as soon as reasonably practicable and in any event within 14 days of notifying us that you would like to cancel your order.We will not charge you the costs of returning the Products if you cancel the contract because: the Products are faulty, mis-described or not fit for purpose and we are unable to repair or replace them within a reasonable time; we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside of our control; or you otherwise have a legal right to cancel your order,
in which case we will refund any reasonable direct costs you incur in returning the Products. In all other circumstances you will be responsible for the costs of returning the Products.
For the full cancellation and returns policy, please click here.